In order to make it easier to do business in the country, Uganda has reduced the amount of bureaucracy needed to secure licences and permits. The establishment of the One-Stop Centre by the Uganda Investment Authority through the amendment of the Investment Act, 2019 created a single access point for information and service transactions for investors.
It also houses Government and private sector institutions that are responsible for investment facilitation. UIA houses the physical OSC with 16 agencies and an electronic One Stop Center (eBiz) where investors can access services online.
Electronic OSC Services
- Search for a business name
- Reserve a business name
- Register a company
- Work Permit Application
- Get An Investment license
- Tax Registration
- Land Title Verification
- Environment Impact Assessment
Physical One Stop Centre
The physical OSC currently houses the 14 agencies
Uganda Investment Authority Services
- General Inquiries
- Business Advisory
- Sector Specific Incentives
- UIA Industrial Land Requirements
- Incentives of an Investment license
- Requirements for secondary licenses
- Investment Licence Issuance & Renewal
- Investment Facilitation & Aftercare
Kampala City Council Authority Services
- General Inquiries
- Trading License Issuance
- Building Permit Applications
- Ground Rent
- Property Rates
- Other KCCA Fees
- Local Service Tax
- City Operator Identification Number (COIN) Issuance
National Environment Management Authority Services
- Environmental & Social Impact Assessment
- Environmental & Social Impact Compliance
- General Inquiries
National Water & Sewerage Corporation Services
- Application for new connections
- Application for mains extension
- Water supply Upgrade
- Resolve customer water complaints
- General Inquiries
Uganda Registration Services Bureau Services
- Business Name Registration
- Company Registration
- Registration of legal documents
- Intellectual Property Registration
- Members Voluntary winding up
- Civil Registration
Directorate of Immigration & Citizenship Services
- Applications for Visa’s
- Applications for Student Pass
- Applications for Dependant’s Pass
- Applications for Entry Permits
- Applications for Work Permits
- Applications for Certificates of Residence
Uganda National Bureau of Standards Services
- Products & Service Standards
- Products & Service Certifications
- Pre-Export Verification Conformity
- Products Testing
- Weights & Measure
- Imports Inspection & Existing Regulation
Ministry of Lands, Housing & Urban Development Services
- General Inquiries
- Land Title Verification
- Country-wide Search reports
Federation of Uganda Employers Services
- Employment Relations and Legal services
- Business Support Services and Programs
- Lobbying and advocating for policies that promote decent work & productivity
Uganda Revenue Authority Services
- Tax Identification Number (TIN) Registration
- Tax Assessment
- Tax Incentives
- General Inquiries
Diamond Trust Bank Services
- Bank Drafts
- Cash Deposits
- Issuance of personalized cheque books & debit cards
- Duplicate statements of accounts (current year)
Uganda Free Zones Authority Services
- General Inquiries
- Free Zones License
- Information on Free Trade Areas
Giant’s Club Services
- Promotion of Conservation
- Investment opportunities in Tourism
- Media and Public Relations Services
UEDCL Services
- New electricity Connections
- Resolve supply related problems
- Information regarding the Energy Sector
National Information Technology Authority
- Technical Partner
DCIC
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