Investor One Stop Centre
Electronic OSC
Physical OSC
Call Center
+256 206300968
16 Agencies
DTB Bank Branch
In order to make it easier to do business in the country, Uganda has reduced the amount of bureaucracy needed to secure licences and permits.
The establishment of the One-Stop Centre by the Uganda Investment Authority through the amendment of the Investment Act, 2019 created a single access point for information and service transactions for investors.
It also houses Government and private sector institutions that are responsible for investment facilitation.
UIA houses the physical OSC with 16 agencies and an electronic One Stop Center (eBiz) where investors can access services online.

The Electronic OSC
SERVICES
Search for a business name
Reserve a business name
Register a company
APPLY FOR A WORK PERMIT
Get An Investment license
TAX REGISTRATION
LAND TITLE VERIFICATION
ENVIRONMENT IMPACT ASSESSMENT
Physical One Stop Centre
The physical OSC currently houses the 14 agencies
Uganda Investment Authority
Services
- General Inquiries
- Business Advisory
- Sector Specific Incentives
- UIA Industrial Land Requirements
- Incentives of an Investment license
- Requirements for secondary licenses
- Investment Licence Issuance & Renewal
- Investment Facilitation & Aftercare
Kampala City Council Authority
Services
- General Inquiries
- Trading License Issuance
- Building Permit Applications
- Ground Rent
- Property Rates
- Other KCCA Fees
- Local Service Tax
- City Operator Identification Number (COIN) Issuance
National Environment Management Authority
Services
- Environmental & Social Impact Assessment
- Environmental & Social Impact Compliance
- General Inquiries
National Water & Sewerage Corporation
Services
- Application for new connections
- Application for mains extension
- Water supply Upgrade
- Resolve customer water complaints
- General Inquiries
Uganda Registration Services Bureau
Services
- Business Name Registration
- Company Registration
- Registration of legal documents
- Intellectual Property Registration
- Members Voluntary winding up
- Civil Registration
Directorate of Immigration & Citizenship
Services
- Applications for Visa’s
- Applications for Student Pass
- Applications for Dependant’s Pass
- Applications for Entry Permits
- Applications for Work Permits
- Applications for Certificates of Residence
Uganda National Bureau of Standards
Services
- Products & Service Standards
- Products & Service Certifications
- Pre-Export Verification Conformity
- Products Testing
- Weights & Measure
- Imports Inspection & Existing Regulation
Ministry of Lands, Housing & Urban Development
Services
- General Inquiries
- Land Title Verification
- Country-wide Search reports
Federation of Uganda Employers
Services
- Employment Relations and Legal services
- Business Support Services and Programs
- Lobbying and advocating for policies that promote decent work & productivity
Uganda Revenue Authority
Services
- Tax Identification Number (TIN) Registration
- Tax Assessment
- Tax Incentives
- General Inquiries
Diamond Trust Bank
Services
- Bank Drafts
- Cash Deposits
- Issuance of personalized cheque books & debit cards
- Duplicate statements of accounts (current year)
Uganda Free Zones Authority
Services
- General Inquiries
- Free Zones License
- Information on Free Trade Areas
Giant’s Club
Services
- Promotion of Conservation
- Investment opportunities in Tourism
- Media and Public Relations Services
UMEME
Services
- New electricity Connections
- Resolve supply related problems
- Information regarding the Energy Sector
National Information Technology Authority
- Technical Partner














